Jump Over Knowing Doing Gap

There’s so many things we know. We know exercising is healthy. We know taking care for client is productive. We know planning makes sense. We know…

I know for example that to achieve my goals I need to plan and track activities. But still I fail in doing that properly. That means, that my knowledge is useless.

To know is not enough, knowledge has to be applied. Good intention isn’t enough, we must act.

This is the „motto“ my boss, Martin, uses. And all our company lives that motto. Whether in work with our clients or in our internal improvement.

Knowing is not enough. The knowledge is as much as passive acknowledgement of needed change. If I know I am not good at presenting, it’s a start. Even if I know good techniques to present, it still is not enough. Until I start using those techniques, I won’t get better. Ever.

Once you acquire some new piece of information, you should ask yourself simple question:

What will I do about it? When?

And then act. Don’t expect the change to happen without action.

It applies to skills improvement, personal change, as well as to company improvement. If you know there’s something that can be done better, but you don’t act, you don’t contribute.

So what do you know and don’t act on?


Short information point (not intended as promotion, just to let you know):
The key thing that distinguishes DEVELOR from other training and consulting companies is the fact that we walk the performance talk. We are one of few companies who are certified by Kirkpatrick Partners to use Kirkpatrick Model of measuring development impact. We know and educate our clients to pay as much (or even more) attention to application of skills, as they pay to „traditional“ training of employees. Because even the best training has limited influence on behavioural change and results. To act is necessary.

What Did I Learn From a Simple Football Match

I used to play football (soccer for US people) when I was on my elementary and grammar school. Then I had a knee injury and I stopped playing that much. But I still do.

Last Sunday I went to play after quite a while. As expected, my fitness wasn’t the best. Despite the fact that I run regularly, football is different to distance running. And my technique went down as well. I had a lot of bad moments, when I didn’t perform the best.

But I learnt (or rather re-learnt) one important thing about myself.

One of the crucial parts of football play (and especially in small hall with 4 on 4 game) is to fall back and keep fighting the counter-attack when you lose the ball. Couple of times I didn’t. Mainly not because of the fitness, but because I was pissed with my failure and so I started giving up on the rest of the game as well.

I realised I tend to do this in business and personal projects sometimes. When I fail, I overanalyse, close myself and pity myself. And that way I fail again, because I stop being productive.

By giving into self-pity we stop contributing and build-up to another failure.

It’s absolutely not productive to pity myself, start swearing and be pissed. It doesn’t help nor my performance neither my team-players. It just leads to me being less valuable to my team.

From now on when I get into self-pity mode  I will remember that feeling from the football pitch, when my team-mate yelled at me: „Why don’t you fall back? Why do you stop playing?“

What about you? Do you let the self-pity steal your contribution?

A Closer Look At Your Own Words

Words are powerful. Wary of the words you use and hear from others. They form your actions just like your thinking forms the words.

I have couple of special phrases that I watch out – either in my speech or when talking to others.

I’ll do my best – that actually doesn’t mean it will be done. It means you will try, but maybe if something comes up, you won’t. Have you heard that from any of your colleagues / partners recently? I wonder how much of „I’ll do my best“ actually translates into „It’s done“.

Replace with: „I’ll get it done and I’ll do it the best way I can.“

I have to – there’s really little things we „have to do“. Most of the things we chose to do, i.e. we want to do them. Either directly, or as a follow-up choice on a previous one. „I have to“ puts us into passive mode: „It’s not my choice, it was chosen for me.“ Watch out!

Replace with: „I want to. I chose to.“

I wish I could, but – well, this is old news: YOU CAN. It will take time, effort and pain to do, but you can. It’s just like with „I have to“ – the sentence after „I wish I could, but…“ is an excuse, by which we vindicate our inaction and try to make ourselves feel better by showing some effort (I wish).

Replace with: „I chose to do other things, which matter to me.“ or „I won’t do it now, because I have some skill to acquire. Then I’ll do it.“ or „I am afraid to do it.“

I can do it tomorrow as well – yes, you can. But too many times it means you can do it today as well, but you are just pushing it off.

Replace with: „I could do it tomorrow, but I will do it today. I will not procrastinate!“

Wary of the words which you use, because they form your thinking just as your thinking forms the words. And beware of what words you hear from others.

A suggestion: listen more carefully to your speech for next couple of days and find out the phrases that you should be vary of.

What phrases do you watch out in your talk / self-talk?